| Abstrakt: |
Modern logistics and supply chain management use customer relations management software (CRM) to manage customers, vendors, manufacturing, sales force marketing and demand estimates using mobile connected tools. The mobile phone and hand-held radio frequency identification (RFID) readers can connect with CRM system with virtually no delay to share data and information. These efficiencies bring complete and accurate information in real-time to make necessary transactions, inventory and manufacturing schedules status and adjustments. The latest trends of information technology that is impacting logistics and supply chain management are blockchain transaction processing, artificial intelligence (AI), internet of things (IoT), autonomous vehicles and drones, and advanced analytics. Selecting proper technology for logistics and supply chains operations or sub-processes is very critical for business enterprise to gain competitive advantage in today's competitive market. The paper will explore the impact of these new technologies with emphasis on blockchain potential to improve logistics and supply chain management to make these important sectors of the economy more efficient, effective and profitable. [ABSTRACT FROM AUTHOR] |
