The Relation Between Work Stress, Work-Family Life Conflict and Worker Performance: A Research Study on Hospitality Employees.

Autor: Karakaş, Ayhan, Tezcan, Nilüfer Şahin
Zdroj: European Journal of Tourism Research; 2019, Vol. 21, p102-118, 17p
Abstrakt: One of the issues that has an impact on the business world is the relationship between employees' work and family life. This study investigates the relationship among work--family conflict, family--work conflict, and work stress and occupational performance that hotel employees experience. A three-scale questionnaire form has been used for this research. Further, this study has been conducted on three-, four-, and five-star hospitality business employees in the Eastern Black Sea region. The fact that family--work conflict has an impact on employee performance and that work--family and family--work conflicts have an impact on work stress are concluded as a result of analyses. In addition, it has also been realized that work stress has a full mediating role in influencing the employee performance of the work--family conflict, and that work stress has no mediating role in influencing the employee performance of the family--work conflict. According to some demographic variables, it is ascertained that work--family conflict, family--work conflict, work stress, and employee performance are different. [ABSTRACT FROM AUTHOR]
Databáze: Supplemental Index