Leveraging Electronic Health Record Implementation to Facilitate Clinical and Operational Quality Improvement in an Ambulatory Surgical Clinic.

Autor: Bobadilla, Joseph L., Roe, Cathy S., Estes, Patricia, Lackey, Jennifer, Steltenkamp, Carol L.
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Zdroj: Journal of Ambulatory Care Management; Jan-Mar2017, Vol. 40 Issue 1, p9-16, 8p
Abstrakt: The implementation of electronic health records is a challenging, complex process requiring significant resources. The temptation is to convert a paper process into electronic format. This strategy fosters a familiar product to the users but is fraught with pitfalls. We chose to utilize the opportunity of the implementation of an enterprise-wide ambulatory electronic health record to foster an overreaching clinical and operational improvement project in a multispecialty surgical ambulatory clinic practice. We interrogated every aspect of the practice: clinic design, scheduling, physical space, staffing, and clinical and operational workflows. We present here the results of a 3-year process improvement. [ABSTRACT FROM AUTHOR]
Databáze: Supplemental Index