Autor: |
Saxena, ,3Nitesh, Sloan, John J., Godbole, Manasvee, Jun Yu Jacinta Cai, Georgescu, Michael, Harper, Oliver Nick, Schwebel, David C. |
Zdroj: |
International Journal of Cyber Criminology; Jul-Dec2015, Vol. 9 Issue 2, p162-172, 11p |
Abstrakt: |
In recent years, rapidly emerging technology has introduced mobile Point-Of-Sale (MPOS) systems to the North American market. These systems allow merchants to process transactions conveniently and quickly using mobile phones or tablets rather than "traditional" point-of-sale (TPOS) credit card-processing systems. However, the long-term success of these new payment systems relies on consumers perceiving the device to be secure, accurate, and free from criminal activity. We present a case vs. control clustered field study that evaluated consumers' impressions of the security, trust and convenience of mobile (MPOS) versus traditional (TPOS) readers. Consumers were recruited from a local sandwich shop (MPOS) and an ice cream shop (TPOS) and surveyed about their perceptions of the devices immediately after completing transactions using their credit/debit cards. Implications for consumers and industry, including prevention of cyber crime, are discussed. [ABSTRACT FROM AUTHOR] |
Databáze: |
Supplemental Index |
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