| Autor: |
Rivers, W Joel, Whiteside, Harold D |
| Předmět: |
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| Zdroj: |
Free Inquiry in Creative Sociology; Nov86, Vol. 14 Issue 2, p197-200, 4p |
| Abstrakt: |
This article focuses on the effects of normative performance information on individual expectations and performance. Managers and teachers often find it necessary to assign new and unfamiliar tasks to subordinates. Efforts to help subordinates succeed in such tasks may include training in requisite skills plus cultivation of appropriate expectations about the tasks. Thus, the subordinate may be given normative performance information reflecting the difficulty level of the task. The results indicate that persons such as teachers or managers who must assign tasks, which are new or unfamiliar to those who will perform them should try to avoid portraying such tasks as hard for others as this may worsen performance. Information regarding aspects of a task found to be easy by most people might be emphasized, while information regarding aspects found to be difficult could be downplayed. When tactics such as these are not feasible, it could at least be stressed that one's own level of performance may differ from the average and that basing one's expectations on normative performance information may affect one's performance adversely. |
| Databáze: |
Supplemental Index |
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