| Abstrakt: |
In January, ASQ Quality Press published Principles of Quality Costs: Financial Measures for Strategic Implementation of Quality Management, Fourth Edition, Douglas C. Wood, editor. The section on cost of software quality excerpted here contains contributions from a number of authors who have appeared over the years in Software Quality Professional. This summary treatment provides an overview and context for applying the well-established cost-of-quality approach to software development management. By providing (often surprising) data on rework and other failurerelated costs, the method supports more objective decision making on investments in quality assurance and process improvement. [ABSTRACT FROM AUTHOR] |
