Models of performance and value measurement in service systems.
| Autor: | Barontini, Roberto, Cinquini, Lino, Giannetti, Riccardo, Tenucci, Andrea |
|---|---|
| Zdroj: | New Business Models & Value Creation: A Service Science Perspective; 2013, p105-129, 25p |
| Databáze: | Complementary Index |
| Externí odkaz: |
|