Measuring E-Learning Web-Based Application Usability.

Autor: Hamtini, Thair M., Hudaib, Amjad A.
Předmět:
Zdroj: International Review on Computers & Software; Jan2012, Vol. 7 Issue 1, p67-73, 7p, 6 Charts
Abstrakt: Internet-based educational programs have become extremely commonplace and are implemented by both academic institutions and companies locally and world-wide. The growth in the utility of the internet as an educational tool has led to the need to evaluate the usability of elearning environments [1]. This study represents a comparative examination of two of the most popular usability tools--heuristic and end-user evaluation. For the purposes of this study, three experts were utilized for the heuristic evaluation portion and end-user satisfaction questionnaires were administered to 122 end-users from King Abdullah II School for Information Technology at the University of Jordan. The findings of this study reveal that the website received a more of a favorable rating from the heuristics experts than it did from the end-users. However, the usability rating for both the end-users and the expert evaluators were within the range of acceptability. The implications of this are such that with increased and extended use of an e-learning environment, many problems become evident to its end-users. These problems are not readily assessed by heuristics experts as end-users and experts rate the usability of a website utilizing different standards. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index