The effect of commitment to future interaction on reactions to norm violations.

Autor: Kiesler, Charles A., Kiesler, Sara B., Pallak, Michael S., Kiesler, C A, Kiesler, S B, Pallak, M S
Předmět:
Zdroj: Journal of Personality; Dec67, Vol. 35 Issue 4, p585-599, 15p
Abstrakt: The article focuses on the effect of commitment to future interaction on reactions to norm violations. Social norms are important, in part, because they prevent harmful or anarchic social intercourse, enable persons to agree on a common definition of the social situation and, lower the cost of social exchange. It follows, then, that those who violate social norms will be negatively evaluated. But one's covert evaluation and overt treatment of an inappropriate other depend on a number of situational variables, including the expectation of future interaction with the other. Three experiments explored some covert and overt reactions to the inappropriate behavior of another as a function of the anticipation of future interaction with the other. The first experiment indicated that with future interaction anticipated, subjects liked the person more who behaved appropriately and liked the person less who behaved inappropriately than when no future interaction was anticipated. The other two experiments indicated that when the other behaved inappropriately toward a third person, the commitment to future interaction increased the frequency of attempts to change the other's behavior, but only when the offended person was not present.
Databáze: Complementary Index