How organizational citizenship behavior mediates between internal marketing and service qualityThe case of Iranian GAS company.
| Autor: | SeyedJavadin, SeyedReza, Rayej, Hamzeh, Yazdani, Hamidreza, Estiri, Mehrdad, Aghamiri, Seyed Ali |
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| Zdroj: | International Journal of Quality & Reliability Management; 2012, Vol. 29 Issue 5, p512-530, 19p |
| Databáze: | Complementary Index |
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