Automatic analysis of call-center conversations.
Autor: | Mishne, Gilad, Carmel, David, Hoory, Ron, Roytman, Alexey, Soffer, Aya |
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Zdroj: | Proceedings of the 14th ACM International Conference: Information & Knowledge Management; 10/31/2005, p453-459, 7p |
Databáze: | Complementary Index |
Externí odkaz: |