Collaborative customer services using synchronous Web browser sharing.
| Autor: | Kobayashi, Makoto, Shinozaki, Masahide, Sakairi, Takashi, Touma, Maroun, Daijavad, Shahrokh, Wolf, Catherine |
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| Zdroj: | Proceedings of the 1998 ACM Conference: Computer Supported Cooperative Work; Nov1998, p99-109, 11p |
| Databáze: | Complementary Index |
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