Call center scheduling technology evaluation using simulation.
| Autor: | Gulati, Sandeep, Malcolm, Scott A. |
|---|---|
| Zdroj: | Proceedings of the 33nd Conference: Winter Simulation; 12/ 9/2001, p1438-1442, 5p |
| Databáze: | Complementary Index |
| Externí odkaz: |
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| Autor: | Gulati, Sandeep, Malcolm, Scott A. |
|---|---|
| Zdroj: | Proceedings of the 33nd Conference: Winter Simulation; 12/ 9/2001, p1438-1442, 5p |
| Databáze: | Complementary Index |
| Externí odkaz: |
|