A model for decision support in business-driven IT service portfolio management using SLA-dependent criteria and under uncertainty.

Autor: Queiroz, Magno, Moura, Antão, Sauvé, Jacques, Bartolini, Claudio, Hickey, Marianne
Zdroj: Proceedings of the International Conference: Management of Emergent Digital Ecosystems (9781605588292); 10/27/2009, p274-281, 8p
Databáze: Complementary Index