Towards virtualizing the helpdesk.
| Autor: | White, Kevin F., Lutters, Wayne G., Komlodi, Anita H. |
|---|---|
| Zdroj: | Proceedings of the 2nd ACM Symposium: Computer Human Interaction for Management of Information Technology; 11/14/2008, p1-10, 10p |
| Databáze: | Complementary Index |
| Externí odkaz: |
|