Towards virtualizing the helpdesk.
Autor: | White, Kevin F., Lutters, Wayne G., Komlodi, Anita H. |
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Zdroj: | Proceedings of the 2nd ACM Symposium: Computer Human Interaction for Management of Information Technology; 11/14/2008, p1-10, 10p |
Databáze: | Complementary Index |
Externí odkaz: |