Multimedia Chat for Helpdesks: A Requirements Study, a Practical SOA Architecture, and an Interface Prototype.

Autor: Zon-Yin Shae, Bergstrom, T., Pinhanez, C., Podlaseck, M.
Zdroj: 2009 IEEE International Symposium on Object/Component/Service-Oriented Real-Time Distributed Computing; 2009, p198-205, 8p
Databáze: Complementary Index