e-Welfare as a Client Driven Service Concept.

Autor: Raij, Katariina, Lehto, Paula
Zdroj: Multimedia Services in Intelligent Environments (9783642133954); 2010, p283-298, 16p
Abstrakt: This paper describes the processes which made the development of e-welfare services with and for elderly people possible. This kind of development process is seen important because of the increasing number of elderly people and economical challenges, a welfare service sector has to face. We believe that by applying technology new solutions can be found. It means that different experts learn to work together and it also demands new kinds of environments. We also see that students in professional higher education should be involved from the beginning in the development of new kinds of technology based welfare services, service concepts and client driven working models. We, at first, introduce the model of the new kind of environment as a meeting place and then proceed to describe an action model in which an authentic research and development project forms a learning environment, and in which all the participants are seen as equal partners and learners. The research and development project, Going Home, will be used as an example of how technology based e-welfare services can be designed with and for elderly people. In the Going Home project the two channel interactive Caring TV forms a technical platform for e-welfare services. The research findings show of how elderly people become more active and responsible for their own welfare status. Virtual guidance and counselling services according to the conceptions of elderly people are identified and the client driven programme production process is described. At the end the indicators of quality of life are presented based on elderly people΄s own descriptions. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index