| Abstrakt: |
This survey research explores the key variables of top management involvement for an effective end-user training program. Out of the seven variables: top management belief, a discussion of operating functions, a discussion of the development of the training program, funding commitment, the setting of priorities, a written plan, and progress monitoring, only three (funding commitment, a written plan, and progress monitoring) were statistically significant. The research results provide guidelines for top management of organizations with end-user training programs and recommendations for further study in top management involvement in end-user training programs. [ABSTRACT FROM AUTHOR] |
