Promotion of staff resiliency and interdisciplinary team cohesion through two small-group narrative exchange models designed to facilitate patient- and family-centered care.
| Autor: | Dickey, Lorraine A, Truten, Jack, Gross, LaDene M, Deitrick, Lynn M |
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| Předmět: |
PSYCHOLOGICAL resilience
SMALL groups EDUCATION PATIENTS NARRATIVE medicine CLINICAL medicine EXECUTIVES FAMILY medicine HEALTH care teams HEALTH facilities HOSPITALS NURSES PERSONNEL management PHYSICIANS RESEARCH funding RESPIRATORY therapists SCALE analysis (Psychology) PROFESSIONALISM NARRATIVES PATIENT-centered care |
| Zdroj: | Journal of Communication in Healthcare; Jul2011, Vol. 4 Issue 2, p126-138, 13p |
| Abstrakt: | Facilitated narrative exchange and reflective practice (narrative medicine) sessions were offered at a large community academic Magnet medical center to promote staff education in the cultural changes needed to successfully implement Patient- and Family-Centered Care philosophies and 24/7 Family Presence policies. Our models included a unit-based, 60 minutes, bi-weekly small-group session format and a hospital-based, quarterly, 4-hour small-group-divided workshop format. In collaboration with the hospital ethnographer, we developed a survey tool and determined these sessions were well received by physicians, nurses, and ancillary staff members alike, regardless of their professional position or their length of time working in health care. Participants also reported an enhanced sense of personal resiliency, an enhanced sense of professional team cohesion and affiliation, and an enhanced ability to deliver high-quality care for their patients and families. [ABSTRACT FROM AUTHOR] |
| Databáze: | Complementary Index |
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