Use of SERVQUAL to assess Clinicians' Satisfaction with the Blood Transfusion Service.
| Autor: | Raspollini, E., Pappalettera, M., Riccardi, D., Parravicini, A., Sestili, S., Rebulla, P., Sirchia, G. |
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| Zdroj: | Vox Sanguinis; Oct1997, Vol. 73 Issue 3, p162-166, 5p |
| Databáze: | Complementary Index |
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