Patients’ views on quality of care: age effects and identification of patient profiles.

Autor: Wilde Larsson, Bodil
Předmět:
Zdroj: Journal of Clinical Nursing (Wiley-Blackwell); Nov99, Vol. 8 Issue 6, p693-700, 8p, 5 Charts, 2 Graphs
Abstrakt: • Age differences among physically ill inpatients, regarding their evaluation of the subjective importance of various care conditions, as well as their actual evaluations of these conditions, were explored. • Subjective importance ratings were found to be unrelated to age. Patients’ perceptions of the care they actually received indicated increasingly more positive evaluations with increasing age. • Profiles of more and less satisfied patients were obtained using cluster analysis. Lowest satisfaction was reported by younger and well-educated women with a lower sense of coherence (as measured by Antonovsky’s (1987) version of the Sense of Coherence Questionnaire) who stayed for a short period of time in hospital. • It was concluded that caregivers need to focus on individual patient characteristics when looking at quality of care from a patient perspective. Generalizations based on age alone tend to be misleading. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index