Getting the Most from Your Club Survey.

Autor: Wayne Mondy, R., Hollingsworth, Walter H.
Zdroj: Cornell Hospitality Quarterly; Feb1984, Vol. 24 Issue 4, p77-80, 4p
Abstrakt: Once you've completed your membership survey, a relatively simple analysis can provideadditional information to help you respond to perceived problems. Here's how such ananalysis was applied at one club [ABSTRACT FROM PUBLISHER]
Databáze: Complementary Index