| Autor: |
Greiner, Larry E., Leitch, D. Paul, Barnes, Louis B. |
| Předmět: |
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| Zdroj: |
Harvard Business Review; Mar/Apr70, Vol. 48 Issue 2, p59-67, 9p |
| Abstrakt: |
Do modern information systems, which provide management with computer-generated indexes of performance, help managers to make sound judgments about an organization's effectiveness? An extensive study made by the authors in a large organization raises serious doubts. The evidence from the study indicates that informed managers still rely much more on qualitative than quantitative criteria in appraising performance, even when the quantitative measures are available and in use. Furthermore, those managers who use more subjective data tend to agree more with one another than those who depend on highly quantified information. The findings have significant implications for management training and for the planning of information systems. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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