Interfacing Safety and Communication Breakdowns: Situated Medical Technology Design.

Autor: Hutchison, David, Kanade, Takeo, Kittler, Josef, Kleinberg, Jon M., Mattern, Friedemann, Mitchell, John C., Naor, Moni, Nierstrasz, Oscar, Pandu Rangan, C., Steffen, Bernhard, Sudan, Madhu, Terzopoulos, Demetri, Tygar, Doug, Vardi, Moshe Y., Weikum, Gerhard, Jacko, Julie A., Taneva, Svetlena, Law, Effie
Zdroj: Human-Computer Interaction. HCI Applications & Services; 2007, p525-534, 10p
Abstrakt: Safety-critical medical work requires an error-minded approach for design of the technologies that support its processes. We define the requirements that such a framework should meet and propose ICAD - an adverse-event minded design approach for high-risk eHealth applications that considers users, joint activity processes, the distributed computer-supported medical setting, and the workflow areas that allow for communication and coordination breakdowns to occur. We leverage knowledge for human error analysis during the task-modeling stages from other safety-critical domains, and expand the focus of analysis to integrate complex joint activity aspects and to account for the role of technology, both as a medium and as an interactor. The outcome of our technique is design and workflow solutions that prevent accidents, a priori. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index