Fabled Service, Ordinary Acts, Extraordinary Outcomes (Book).
Autor: | Gonçalves, Karen P., Lantos, Geoffrey P. |
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Předmět: | |
Zdroj: | Journal of Consumer Marketing; 2000, Vol. 17 Issue 1, p74-76, 3p |
Abstrakt: | Reviews the book "Fabled Service, Ordinary Acts, Extraordinary Outcomes," by Betsy Sanders. |
Databáze: | Complementary Index |
Externí odkaz: |