| Autor: |
Sangl, Judith, Buchanan, Joan, Cosenza, Carol, Bernard, Shula, Keller, Susan, Mitchell, Nancy, Brown, Julie, Castle, Nicholas, Sekscenski, Edward, Larwood, Deborah |
| Předmět: |
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| Zdroj: |
Journal of Aging & Social Policy; 2007, Vol. 19 Issue 2, p63-82, 20p |
| Abstrakt: |
We report on a federal initiative to develop a CAHPS® (The Consumer Assessment of Healthcare Providers and Systems) survey to measure residents' experiences with quality-of-care and quality-of-life in nursing homes (known as NHCAHPS). We focus on how we created and tested questions for inclusion in the instrument and tested a possible cognitive screener to determine which residents could participate in a NHCAHPS interview. The major lessons learned were: (1) In contrast to other CAHPS surveys, ratings were more useful than reports because of the difficulty that residents had with summarizing over time and people; (2) consistent with other CAHPS surveys, the 0 to 10 response scale appeared to work well with nursing home residents for many of the quality-of-care questions; however, a different response scale was needed for many of the quality-of-life items; and (3) in contrast with typical survey methodology and other CAHPS surveys where explicit time reference periods are used, a non-specific present reference period in questions seemed to work best. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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