The Role of Knowledge Management in Achieving Organizational Agility to Reduce Administrative Bureaucracy in Dura Municipality.

Autor: Dudin, Amani, Al-Sharha, Neda, Eid, Raed Ahmad Ibrahim Abu
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Zdroj: International Journal of Islamic Marketing; Oct2024, Vol. 13 Issue 2, p94-147, 54p
Abstrakt: The Study Aimed to Examine the Role of Knowledge Management in Achieving Organizational Agility to Reduce Administrative Bureaucracy in Dura Municipality To achieve this goal, the study employed a correlational descriptive methodology, and the researchers designed a questionnaire to collect data from the study population, consisting of 55 administrative employees in Dura Municipality. A comprehensive survey method was applied to all participants. The findings indicated that the application of knowledge management in Dura Municipality, according to the administrators' perspectives, was at a high level. Similarly, the application of strategic agility in Dura Municipality, based on the administrators' viewpoints, also reached a high degree. However, the level of administrative bureaucracy in Dura Municipality, from the administrators' perspective, was at a moderate level. Additionally, there was a statistically significant positive effect at a 0.05 significance level of organizational agility on administrative bureaucracy in Dura Municipality. Knowledge management accounted for 65.2% of the influence on administrative bureaucracy when organizational agility was applied. Based on these results, the study provided several recommendations, notably emphasizing the need for Dura Municipality to allocate the resources and requirements necessary to implement the knowledge possessed by municipal employees, ensuring its prompt transfer and development. The study also recommended establishing an administrative system that facilitates the easy and quick exchange and transfer of knowledge among employees. This is to address the findings highlighting the impact of knowledge management on organizational agility and administrative bureaucracy. Lastly, it emphasized creating specialized departments within municipalities to address current and future challenges and threats that may impact organizational agility and effectiveness. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index