Abstrakt: |
Secure Parking, a car park operator, has been fined $10.95 million by the Federal Court for making false or misleading claims. The company advertised a service called 'Secure-a-Spot' which led customers to believe they would have a guaranteed parking spot. However, during the court case, Secure Parking admitted that when car parks reached capacity, customers with a booking could arrive to find their space already occupied. The Australian Competition and Consumer Commission (ACCC) brought the case and stated that Secure Parking denied customers the opportunity to make an informed decision about their parking needs. This penalty serves as a warning to businesses that making misleading claims can result in substantial penalties. [Extracted from the article] |