| Abstrakt: |
This article discusses how a shop vs. shop competition helped boost productivity and efficiency through daily training in the automotive industry. The competition involved personalized training in technical areas, customer management skills, and business processes, with training sessions broken down into minutes per session. Participants earned rewards points for completing their daily training, and the competition created a sense of drive and camaraderie among employees. The article also highlights the data-driven nature of the training program and the positive emotional experience it provided for participants. [Extracted from the article] |
