Harnessing FinTech for Financial Inclusion: Analysis of the influence of system scalability, online authentication, and products substitutability.

Autor: Mbwambo, Ayubu Alfani, Mbamba, Ulingeta O. L., Thomas, Tumsifu Elly
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Zdroj: ORSEA Journal; 2024, Vol. 14 Issue 1, p99-117, 19p
Abstrakt: This study looks at the evolution of FinTech from a disruptive force to a complementary element within the financial landscape. Drawing on disruptive innovation theory and financial intermediation theory, this study takes a holistic approach to uncover the mechanisms driving this change. Data was collected using a structured questionnaire distributed to 162 IT employees of financial institutions in Tanzania. The data was analyzed using structural equation modeling with Smart PLS. The results show the positive influence of the scalability of FinTech systems and online authentication on financial inclusion and emphasize their central role in expanding access to financial services. The effectiveness of online authentication in promoting financial inclusion is particularly noteworthy. However, the results show that product substitutability has a negligible influence on financial inclusion, pointing to the need for a strategic reorientation of resource allocation. These findings provide industry practitioners with valuable strategies to navigate the complex intersection of FinTech and traditional banking. This study contributes to the theoretical discourse by presenting a unique model that integrates disruptive innovation theory and financial intermediation theory. It argues for concerted efforts to use FinTech as a catalyst for promoting financial inclusion and draws attention to its potential as a powerful enabler for inclusive financial systems. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index