Pilot Study on Webometric for Assessing User Footprint, Satisfaction and Experience on Academic Website: A Case of the University of Delta Agbor.

Autor: B., MALASOWE, F., AGHWARE, E. B., EDIM
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Zdroj: FUPRE Journal of Scientific & Industrial Research; 2024, Vol. 8 Issue 3, p248-262, 15p
Abstrakt: Webometric assesses the user convenience and experience while interacting with web-based system. Businesses use websites to present their deliverables to a larger audience. The aim of which is to refocus and reshape a user's image of about a business. This has today, been extended to facilitate activities like recruitment etc. We investigate usability of the University of Delta Agbor (UniDEL) website with other select Nigerian varsities using expert review guideline, and to compare the achieved criterion scores against the selected varsities websites. The adopted methodology is the expert review guideline that is available by the World Ranking of Universities. Result shows the overall performance with UniDEL website performing poorly against the selected websites. These are based on the unique strengths and unique gaps. Unique features showed that selected websites successfully ensured that her trust/credibility section and homepages received highest scores. The UniDEL's website was found to struggle for good search usability, and data entry criteria among other flaws in her web design. Findings suggest UniDEL website needs to be reworked with home-pages, search, trust and content features in mind to ensure greater visibility and user experience. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index