| Abstrakt: |
Introduction: The ever-increasing increase in medical errors has caused a lot of life and financial losses to the health system, which can be caused by the lack of proper management of these errors and the investigation of their causes. On the other hand, managing these errors in the cybernetics branch and implementing its functions is also an effective factor in such problems. Therefore, this research was conducted with the aim of investigating the relationship between cybernetic management and medical errors. Methods: the research method is applied in terms of purpose and descriptive and analytical in terms of data collection. The statistical population of the research was 170 physicians and nurses from four selected hospitals of Tehran University of Medical Sciences in 1402, and the statistical sample size of the research was obtained using available sampling method. The most important tools in the led method were questionnaires and checklist. In order to measure the variable of cybernetic management, Ghorbanzadeh's questionnaire (2008) and the variable of medical errors, which were examined in 5 action, checking, retrieval, information exchange (communication) and Selection dimensions, were used from Sherpa's checklist (1986). In this research, correlation and multivariate regression methods were used. SPSS-24 software was used to analyze the research data. Results: There is a Signiant relationship between cybernetic management components and medical errors. Cybernetic management has an effect on action errors (p-value=0.009), checking errors (p-value=0.011), retrieval errors (p-value=0.001) and communication errors (p-value=0.014)) and on selection errors (p-value=0.769) does not have. Conclusion: The results of the research indicated that the implementation of cybernetic management features as much as possible in different stages of occurrence of medical errors can reduce the incidence of functional errors (caused by incomplete or wrong performance or lack of action), checking (checking information incompletely or without done or wrong), retrieval (caused by incomplete and wrong access to information or lack of it), communication (caused by lack of exchange of information or incompletely done or wrong in it) and selection (caused by hasty selection or deletion of selection). [ABSTRACT FROM AUTHOR] |
