Can Artificial Intelligence Robots Write Effective Instructions?

Autor:	Johnson-Eilola, Johndan, Selber, Stuart A., York, Eric J.
Předmět:	ARTIFICIAL intelligence WRITING education CHATGPT ROBOTS COVID-19 testing
Zdroj:	Journal of Business & Technical Communication; Jul2024, Vol. 38 Issue 3, p199-212, 14p
Abstrakt:	The authors analyze the ability of ChatGPT to generate effective instructions for a consequential task: taking a COVID-19 test. They compare the output from a commercial prompt for generating these instructions to those provided by the test manufacturer. They also analyze the input, the prompt itself, to address prompt-engineering issues. The results show that although the output from ChatGPT exhibits certain conventions for documentation, the human-authored instructions from the manufacturer are superior in most ways. The authors conclude that when it comes to creating high-quality, consequential instructions, ChatGPT might be better seen as a collaborator than a competitor with human technical communicators. [ABSTRACT FROM AUTHOR]
Databáze:	Complementary Index
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