| Autor: |
Syahirah Mohd Azmi, Nur Izzati, Syazwan Mustafa, Mohd Syafiq, Abdul Rahman, Mohammad Ashraf, Saji, Nurdalila, AbdulRahman, Mohd Fahmi, Jumat, Ahmad Rusyadi |
| Předmět: |
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| Zdroj: |
Journal of Techno-Social; 2023, Vol. 15 Issue 2, p64-76, 13p |
| Abstrakt: |
Facility management services are essential for maintaining the effective functioning and safety of buildings. Soft facility management services aim to enhance the work environment by improving efficiency and safety. Poor toilet hygiene due to inadequate care poses a threat to human health and safety. The objectives are to measure the effect of public toilet cleanliness based on the number of people and to analyse the relationship between the level of toilet cleanliness and the number of people. Observation methods were employed to monitor the number of people and evaluate toilet cleanliness from 9:00 a.m. to 17:30 p.m. at R&R X and Y. Linear regression analysis were conducted to determine R² values for each location and using a one-way ANOVA. The R² values represent the relationship between the star rating and the number of people. The result shows the R² values for men’s and women’s toilets at R&R X on weekdays and weekends are R² = 0.7643, R² = 0.7784, R² = 0.2479, and R² = 0.2245. For men’s and women’s toilets at R&R Y on weekdays and weekends, R² = 0.1733, R² = 0.2583, R 2 = 0.5591, and R² = 0.6939. In conclusion, it was found that the R² values on the men’s toilets at R&R X and the women’s toilets at R&R Y had a strong and moderate relationship to the number of people and star rating. Meanwhile, women’s toilets at R&R X and men’s toilets at R&R Y have a weak relationship between the number of people and the star rating. It important to maintain the cleanliness, user comfort and safety, as well as the overallsatisfaction of use, to maintain 5-star rating to ensure that users who use public toilets feel comfortable. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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