| Autor: |
Ward, Bob, Stankiewicz, Kim, Leslie, Tim, Wilson, Gary, Turcott, Frank, Alex |
| Předmět: |
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| Zdroj: |
Jobber News; Jan/Feb2024, Vol. 91 Issue 1, p6-6, 1p |
| Abstrakt: |
The article titled "What's on your mind?" from Jobber News magazine covers various topics related to the automotive industry. One letter discusses the need for manufacturers to promptly address safety-related recalls or face fines, suggesting that vehicles under recall should not be sold. Another letter highlights the issue of technician shortages in the industry, with shops and dealerships being reluctant to pay competitive wages. The article also touches on the importance of emphasizing value over price when dealing with customers and the need for a strong foundation in basic skills in technical trades. Additionally, the article mentions the influence of insurance companies on collision shop rates and the differences between dealer service departments and independent shops in terms of productivity and customer service. [Extracted from the article] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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