Application of a Delphi Technique to Identify the Challenges for Adoption, Implementation, and Maintenance of WIC Online Ordering Across Various Systems and Stakeholders.

Autor: Hill, Jennie L., Calloway, Eric E., Nitto, Allison M., Anderson-Steeves, Elizabeth
Předmět:
Zdroj: Journal of Hunger & Environmental Nutrition; 2024, Vol. 19 Issue 1, p86-101, 16p
Abstrakt: The purpose of this study was to identify policy, technological, and programmatic changes necessary for adoption and implementation of WIC online ordering with online transactions. A Delphi technique was used to identify and prioritize challenges from WIC decision-makers and stakeholders. WIC participants were identified as primary users of online ordering systems with retail store staff as important secondary users. Thematic analysis identified challenges in: 1) Rules/Regulations; 2) Shopping Experience; 3) Security, Confidentiality, Fraud, and State Agency Processes; 4) Training and Education; and 5) Equitable Access/Buy-in. The study identified initial processes that impact adoption, implementation, and maintenance of WIC online ordering. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index