Abstrakt: |
Because of technological advancements, the development of BPM (BPM) and market share ownership competition is one of the most important challenges faced by managers and organizational leaders in the current era. Almost all organizations or companies, no exception organizations or Micro, Small, and Medium Enterprises (MSMEs), need a system that can integrate business operations to run well, quickly, and efficiently. To integrate the system, it must be ensured that the BPM of the organization or company is effective. Enterprises that have implemented BPM effectively help to improve organizational performance to achieve competitive advantage. With maturity, it is expected to measure the BPM ability performance in an organization or business. This paper provides how a BPM maturity level has been applied in MSMEs using a literature study method. [ABSTRACT FROM AUTHOR] |