The changing of government's interaction due Covid-19 pandemic: A comparative study about technology use in Malaysia and Indonesia.

Autor: Vusparatih, Dina Sekar, Mustafa, Eshaby, Martinus, Handy, Hishamuddin, Nurul Syazana
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Zdroj: AIP Conference Proceedings; 2023, Vol. 2693 Issue 1, p1-6, 6p
Abstrakt: This research aims to explore and compare the uses of technology in the government's interaction in order to overcome the Covid19 pandemic in Malaysia and Indonesia. The comparative study is used to gain more information whereas the big picture will be better built from the two countries that have a deep history and very close neighbourhood. With a qualitative approach, semi structured interviews with representatives from government's institution in Malaysia and Indonesia and literature review with case study as the method, this research has found how both governments have different started point in using the technology in the governance system. By exploring the Media Richness Theory in the analysis, this study found that the government from each country has used technology in communicating with the community during Covid-19 pandemic to ensure the interaction between both side. However, both governments have done some adjustment based on the local context, the regulation and the partnership with the third parties. E government, application, online meeting, video conference and social media are some solutions chosen to interact safely and effectively during the pandemic. Though, the use of E government from the community is still in low level, the governments keep pushing by releasing some regulations related to daily life particularly in the correlation of Covid19 pandemic. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index