"They don't take notes!" Tensions perceived by first-line workers in an action research project.

Autor: Lebesby, Kristin, Benders, Jos
Předmět:
Zdroj: Team Performance Management; 2023, Vol. 29 Issue 5/6, p242-255, 14p
Abstrakt: Purpose: This study aims to emphasize the importance of taking into account the perspectives of prospective participants and identifying potential tensions in action research. Design/methodology/approach: This paper reflects on a (participatory) action research (AR) project in which the first author was involved as an embedded researcher. The data were gathered through semi-structured interviews, field notes and observed project activities. The authors conducted a thematic analysis. Findings: This paper thematically categorized four types of tensions between both groups. These were tensions connected to: internal facilitators giving guidance, project goals, top-down expectations and unfamiliarity with AR working formats. Practical implications: Quintessential to AR is giving the less privileged a voice. For this to work, gaining a good understanding of their perspectives is crucial. Originality/value: This paper challenges the implicit assumption that prospective participants of AR projects are always willing to participate. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index