| Abstrakt: |
Background: A report reveals that patient and family dissatisfaction with the services of health staff is often expressed through violence. This dissatisfaction arises due to the behavior of staff who are less competent and less concerned about the patient's situation. However, until now, information about the caring behavior of nurses in Indonesia is still inadequate. It can hinder efforts to improve care services for Indonesia's most prominent health profession. Objective: This review aims to find prevalence of the poor caring behavior among Indonesian nurses who work in hospitals. Methods: The study design was systematic review and meta-analysis. Study selection, critical appraisal of the study, data extraction, and data synthesis were carried out according to the JBI methodology for systematic review of prevalence. Searches were made through the PubMed, ScienceDirect, ProQuest, and Garda Reference Digital (Garuda) databases to identify published or not published studies in English and Indonesian from inception to August 23, 2021. The keywords used to search for literature consist of caring behavior, nurse, hospital, and Indonesia. Results: Ten studies from nine provinces in Indonesia were included in this review. All studies were cross-sectional. The review results showed that the prevalence of poor caring behavior among Indonesian nurses ranged from 12% to 71%, with a pooled prevalence of 40% (CI: 28% to 53%). Conclusion: The prevalence of poor caring behavior among Indonesian nurses is high. It is suggested to the nursing care provider to improve their nurses' caring behavior to prevent the emergence of violence against nurses or other staff in the workplace. [ABSTRACT FROM AUTHOR] |
