REFLECTIONS ON PERFORMANCE MANAGEMENT SYSTEM OF BOTSWANA PUBLIC SERVICE, 1999-2014: AN ANALYTICAL REVIEW.

Autor: Sisa, E., Naidoo, G., van der Westhuizen, E. J., Hope Sr, K. R.
Předmět:
Zdroj: Journal of Public Administration & Development Alternatives (JPADA); Dec2022, Vol. 7 Issue 3, p1-19, 19p
Abstrakt: This article provides an analytical review of the implementation of the performance management system (PMS) of the Botswana public service, covering the period 1999-2014. It employs a case study and a survey method, using literature review, document analysis, questionnaires and interviews as data sources. There is limited literature examining in detail and holistically the key components of Botswana's PMS and the challenges that affect the design, implementation and integration of these components. Although the PMS of the Botswana public service has eight key components, the current literature focuses mostly on one component, notably performance monitoring and evaluation system. The analysis reveals that components such as balanced scorecard and performance-based budgeting were ineffective and poorly integrated because they were developed as distinct systems and were not customised. This article contributes to the literature by providing a synthesis and analysis of these components, highlighting the challenges encountered by the Botswana public service in designing, implementing and integrating these components. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index