| Abstrakt: |
The article analyzes the role of bank staff qualifications in the financial component of the banking system. The influence of the human factor on the activity of a banking institution is also analyzed. Crisis phenomena greatly affect every element of the banking sector, which encourages the use of risk management to respond to new realities. Under these circumstances, it is not necessary to forget about the bank's staff, providing them with opportunities to acquire knowledge and improve the level of qualifications in order to adapt to new realities. This approach will help to improve the professional and moral condition of employees even in crisis conditions of operation. In connection with the fact that some of the bank's employees are now in less safe working conditions due to the significant duration of air alarms and the high risk of missile attacks, the question arose, how can it be possible in the current conditions to ensure the opportunity to acquire new knowledge by taking qualification improvement courses. To solve the existing problem, the creation of an online course platform is proposed as an option that will provide the opportunity to take courses in a distance format. The process of creating, organizing and checking the effectiveness of courses was modelled using the ARIS Express program using special software tools. The online platform is an effective alternative for the bank and employees, as it will provide an opportunity to improve qualifications remotely at a convenient time and allow the bank's staff to stay in a safe place. The developed platform will be an indicator for checking the results of courses, will provide an opportunity for top management to monitor employees' grows to develop in this area. The creation of an online platform for training courses for bank employees will contribute to increasing the efficiency of the bank's work, which will become the basis for the development of professional skills of employees. The use of the proposed approach to improving the qualifications of bank employees will, as a result, have a positive effect on the economic indicators of the banking institution. [ABSTRACT FROM AUTHOR] |
