Compassionate Care: Perceptions of English-, Spanish-, and Armenian-Speaking Hospitalized Patients using the Compassionate Care Assessment Tool.
| Autor: | Burnell, Lori L., Agan, Donna L. |
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| Předmět: |
EXPERIMENTAL design
HOSPITALS MEDICAL quality control EMPATHY ENGLISH language HOSPITAL patients NURSING NURSES' attitudes ANALYSIS of variance RESEARCH methodology evaluation RESEARCH methodology CROSS-sectional method MOTIVATION (Psychology) ARMENIANS QUANTITATIVE research MEDICAL care LANGUAGE & languages PATIENTS' attitudes SPANISH language COMPASSION SURVEYS COMPARATIVE studies T-test (Statistics) NURSES COMMUNICATION DESCRIPTIVE statistics CHI-squared test JOB performance PATIENT education LONGITUDINAL method PAIN management |
| Zdroj: | International Journal of Caring Sciences; Jan-Apr2023, Vol. 16 Issue 1, p226-233, 8p, 4 Charts, 1 Graph |
| Abstrakt: | Background: Compassion remains a value intrinsic to the professional practice of nursing. Much has been published about the provision of this type of care from the nurses' perspective, however, there is a paucity of studies querying hospitalized patients about their expectations and experiences with compassionate care. Objective/Aims. The aim of this study was to explore further and compare the importance of 28 elements thought to comprise compassionate nursing care. The CCAT® survey was administered in one hospital setting in the primary languages of the patient (i.e., English, Spanish, Armenian). Methodology: This cross-sectional, prospective, quantitative study included an adequately-powered sample of 254 acute-care inpatients responding to the importance and provision of compassionate care. Results: Statistical differences were detected among three primary languages of the survey participants. English speakers rated the delivery of compassionate care higher than how important it was for them to receive that type of care. English speakers emphasized the importance of compassion through a subscale of Caring Attributes, while Armenian-speaking patients valued items within Meaningful Connections and Spanish-speaking patients emphasized the attributes in the Patient Experience subscale. Conclusion: Many elements comprise the construct of compassionate nursing care from the patients' vantage point; however, further exploration focusing on preferences guided by individual, cultural, and educational considerations is needed. Responding to the compassionate needs of every patient remains a professional obligation for nurses that is especially relevant in today's era of diversity, equity, and inclusion. [ABSTRACT FROM AUTHOR] |
| Databáze: | Complementary Index |
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