Consumer confusion and its consequences in the e-hospitality marketplace: the mediating role of negative emotions.
| Autor: | Sharma, Anuradha, Singh, Jagwinder, Prakash, Gyan |
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| Zdroj: | Journal of Service Theory & Practice; 2023, Vol. 33 Issue 4, p488-510, 23p |
| Databáze: | Complementary Index |
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