An Overview of the Effectiveness of mHealth Technology in the Developing Countries.

Autor: Khan, Nawaf, McCauley, Pamela, Almuflih, Ali, Mohamed, Hamzah, Bahaitham, Haitham
Předmět:
Zdroj: IEOM North American Conference Proceedings; Oct2020, Vol. 2, p2868-2875, 8p
Abstrakt: The healthcare system in most of the developing countries has been struggling to provide high-quality services. This limitation has negatively affected the performance and safety of healthcare personnel, as well as patients' satisfaction. The objective of this paper is to provide an overview of the current knowledge of integrating human factors/ergonomics technologies to improve healthcare service delivery in developing nations. The authors reviewed the current literature focusing on mhealth interventions in developing countries. This review included the integration of mobile phone applications as well as short messaging service (SMS). Previous research on the integration of mhealth in developing countries focused on the use of mobile phone applications and SMS text messaging. However, the effectiveness of such programs has not been reported in most of these studies. Although little research was found in the implementation of mhealth technologies such as the SMS to improve healthcare service delivery in the developing nations, the effectiveness of such programs has not been reported. Therefore, future research should focus on evaluating the outcomes of mhealth interventions to ensure that patients in developing countries have access to high-quality healthcare services. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index