Patients' experience of teleconsultations in the UK.
| Autor: | Francheska, Bayiha K, Lee, Rachel, Oni, Georgette, Wilson, Emma |
|---|---|
| Předmět: |
MEDICAL consultation
ONLINE information services MEDICAL quality control HEALTH services accessibility MEDICAL information storage & retrieval systems SYSTEMATIC reviews PHYSICIAN-patient relations MEDICAL care PATIENT-centered care PATIENTS' attitudes QUALITATIVE research MEDICAL referrals QUALITY assurance MEDLINE TELEMEDICINE CANCER patient medical care |
| Zdroj: | British Journal of Nursing; 5/25/2023, Vol. 32 Issue 10, pS24-S29, 6p |
| Abstrakt: | Background: Teleconsultations were introduced for cancer surgery follow-up to ease pressure on hospital services and facilitate patients' access to those services. There is limited evidence on patients' perceptions of this swift shift in service provision. Aims: The purpose of this qualitative systematic review was to explore patient experiences of teleconsultations within NHS cancer surgery follow-up services to better understand patient perceptions, satisfaction and acceptability of teleconsultations within cancer services. Methods: Medline, Embase, PubMed and Google Scholar were searched up to 1 July 2022. Qualitative studies were synthesised using the Braun and Clarke framework. Findings: There were three overarching themes: accessibility; patient experience; and consultation. Conclusion: Teleconsultations were widely accepted among cancer surgical patients. However, there were reports of a lack of rapport building and emotional support because of the absence of visual cues and patient camaraderie. [ABSTRACT FROM AUTHOR] |
| Databáze: | Complementary Index |
| Externí odkaz: |
|