Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? The role of wisdom leadership and job embeddedness.

Autor:	Salem, Islam Elbayoumi, Abbas, Haidar, Mousa, Mohamed, Aideed, Hassan, Elbaz, Ahmed Mohamed
Předmět:	EMBEDDEDNESS (Socioeconomic theory) HOTEL employees CONSUMERS LABOR turnover MENTAL fatigue PSYCHOLOGICAL burnout HOTELS HOTEL management
Zdroj:	Journal of Hospitality Marketing & Management; Feb/Mar2023, Vol. 32 Issue 2, p150-173, 24p
Databáze:	Complementary Index
Externí odkaz:	Zobrazit plný text záznamu