Business Process Analysis in Revenue Administration in the Oil and Gas Drilling Services in Indonesia: A Case Study.

Autor: Badriansyah, Naldo, Pratama, Novandra Rhezza, Dachyar, M.
Předmět:
Zdroj: Proceedings of the International Conference on Industrial Engineering & Operations Management; 4/5/2022, p840-849, 10p
Abstrakt: The oil and gas drilling process in its implementation has a work agreement contract process that will affect activities from drilling services into organizational income. In this paper, the authors conduct research on the business processes that occur in a drilling service organization in the revenue line, such as making billing documents for the work done. We validate the equality of information criteria with experts in the administration of drilling services with information criteria in public administration. Finally, the business processes that occur and the comparison of the duration of the process in the drilling service standard with the realization process are also described to identify the problem and determine the possibility for business processes development with BPR. The information criteria in the revenue administration process in the drilling service sector can be said to be the same as the information criteria in public administration. so that information must be correct, comprehensive, actual, and accessible. for further research, business process reengineering may be needed in the revenue drilling service line. Thus, it can also be concluded that Business process reengineering can be carried out on business processes in this drilling service. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index