PATIENT SATISFACTION, PERCEPTION-EXPECTATION GAP, AND CUSTOMER SATISFACTION INDEX IN ANNUAL SURVEY 2021 AT DR. SOETOMO GENERAL ACADEMIC HOSPITAL, INDONESIA.

Autor:	Prakoeswa, Cita Rosita Sigit, Hidayah, Nur, Dewi, Arlina, Purnamasari, Indah, Adriansyah, Agus Aan, Yaqoub, Amak M.
Předmět:	MEDICAL quality control ACADEMIC medical centers HEALTH facilities PATIENT satisfaction DEPARTMENTS MEDICAL care PATIENTS' attitudes SURVEYS QUESTIONNAIRES DESCRIPTIVE statistics STATISTICAL sampling DATA analysis software CUSTOMER satisfaction
Zdroj:	Folia Medica Indonesiana (2355-8393); Jun2022, Vol. 58 Issue 2, p178-186, 9p
Databáze:	Complementary Index
Externí odkaz:	Zobrazit plný text záznamu