PATIENT SATISFACTION, PERCEPTION-EXPECTATION GAP, AND CUSTOMER SATISFACTION INDEX IN ANNUAL SURVEY 2021 AT DR. SOETOMO GENERAL ACADEMIC HOSPITAL, INDONESIA.
Autor: | Prakoeswa, Cita Rosita Sigit, Hidayah, Nur, Dewi, Arlina, Purnamasari, Indah, Adriansyah, Agus Aan, Yaqoub, Amak M. |
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Zdroj: | Folia Medica Indonesiana (2355-8393); Jun2022, Vol. 58 Issue 2, p178-186, 9p |
Databáze: | Complementary Index |
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