Maintaining person-centred care in hospitals during restrictions on family presence.
Autor: | Munsey, Mark, Juarez-Alvarado, Selena, Wells, Pam, Sitzer, Verna |
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Předmět: |
VISITING the sick
HEALTH facilities HEALTH facility administration LEADERSHIP PATIENT-centered care MEDICAL personnel NURSING services administration PATIENT satisfaction FAMILY-centered care PATIENTS' families WORKFLOW CRITICAL care medicine PATIENT-family relations QUALITY assurance INTERPROFESSIONAL relations COMMUNICATION WORKING hours COVID-19 pandemic DISCHARGE planning CUSTOMER satisfaction |
Zdroj: | Nursing Management - UK; Aug2022, Vol. 29 Issue 4, p17-23, 7p |
Abstrakt: | Why you should read this article: • To recognise the importance of providing person-centred care to patients and their families • To learn about how one hospital maintained and developed person-centred care practices during the coronavirus disease 2019 (COVID-19) pandemic • To consider strategies you could use in your area of practice to support communication and collaboration between patients, families and the healthcare team Providing person-centred care to hospitalised patients and their families can be challenging in the context of restrictions on visiting, such as those widely implemented in healthcare settings during the coronavirus disease 2019 (COVID-19) pandemic. In the US, several strategies have been deployed to work around the restrictions on family presence in hospitals, most of which focused on communication between the patient and family, and collaboration between the family and the healthcare team. Sharp Memorial Hospital, an acute care hospital in San Diego California, US, was determined to maintain its person-centred care practices during the pandemic. A Family Resource Centre started operating in March 2020 with the aim of enabling hospitalised patients and their families to connect in a safe manner. This article describes this innovative approach to maintaining person-centred care in hospital during restrictions on family presence. [ABSTRACT FROM AUTHOR] |
Databáze: | Complementary Index |
Externí odkaz: |